Posting Generation / Accounting Export very slow

Incident Report for Statuspage Billwerk

Resolved

All Postings were generated, Accounting Exports are in progress now, the responsetimes are low, as they should be.

Posted Aug 03, 2023 - 07:18 CEST

Identified

The postings generation is very load consuming right now, which also causes slow response times on Prod (UI/API)
We check what we can do to improve that.

Posted Aug 02, 2023 - 14:25 CEST

Investigating

On our productive system, we currently have a problem with the generation of postings and the accounting export.
We're investigating the issue already.

Posted Aug 02, 2023 - 08:20 CEST

This incident affected: app.billwerk.com.