Tuesday 26th June 2018

billwerk API app.billwerk.com and sandbox.billwerk.com down, (Internet Upstream of hosting-provider down)

Our system app.billwerk.com, sandbox.billwerk.com and status.billwerk.com were unavailable because of a major problem with our hosting service provider's upstream. The incident occured around 15:27, was solved at 17:10 and lastet 1 hour, 43 minutes. The cause of this incident was a bad configuration by the service provider responsible for the connectivity of our hosting-service-provider's data centers.